Help Center
Frequently Asked Questions
Find quick answers to common questions about our repair services, warranties, and technical support.
What types of cell phone issues can you repair?
We can repair a wide range of issues, including screen replacements, battery replacements, water damage, software problems, and more.
How long does it take to repair a cell phone?
The repair time varies depending on the issue, but many common repairs can be completed within an hour or less.
How much does it cost to repair a cell phone?
Repair costs vary based on the issue and the phone's model. We provide free estimates, and our technicians will assess the damage before giving you a quote.
Do you offer a warranty on your repairs?
Yes, we provide a warranty on our repair services. The duration of the warranty may vary depending on the type of repair and the specific device. Please ask our staff for warranty details.
What computer issues can you repair?
We can repair hardware and software issues, including screen replacements, motherboard repairs, virus removal, data recovery, and more.
Is there a diagnostic fee for computer repairs?
We offer free diagnostics to determine the cause of the issue before providing a repair quote.
Do you provide on-site computer repair services?
No, we do not offer on-site repair services. However, we do provide comprehensive in-store computer repair services to meet all your needs. You can bring your device to our store, and our expert technicians will handle the repairs.
Can you repair both Windows and Mac computers?
Yes, our technicians are experienced in repairing both Windows and Mac computers.
Is it worth repairing a cracked tablet screen?
Repairing a cracked tablet screen is often more cost-effective than replacing the entire device. We can provide you with an estimate for the repair to help you make an informed decision.
Do you offer data recovery services?
Yes, we provide data recovery services for devices that are not functioning due to being broken or unusable. We can repair your device and transfer the data to your new device. However, we do not recover data that has been deleted or erased.
My game console won't turn on. What should I do?
First, check if the power cable is securely connected to both the console and the power outlet. If it's still not turning on, try a different power outlet and verify that the outlet works. If the problem persists, there may be a hardware issue, and you should consider seeking professional repair.
Can I repair my console myself, or should I seek professional help?
Simple issues like cable problems or disc read errors can often be fixed by users with some technical know-how. However, more complex issues, like motherboard problems or broken components, are best handled by professionals to avoid further damage.
Are there any precautions I should take before sending my console for repair?
Make sure to back up your game saves and important data, remove any discs or accessories, and note any specific issues or error codes to help the repair technician diagnose the problem more efficiently.
